PRIVACY POLICY

Ringspark AI LLC

Last Updated: July 15, 2026

Ringspark AI LLC ("Ringspark AI," "we," "us," or "our") provides AI-powered phone answering and appointment booking services for small businesses ("Clients"). This Privacy Policy explains how we collect, use, and protect information when you visit our website (www.ringsparkai.com), call one of our AI phone agents, or use our services.

1. Information We Collect

Information from website visitors:

- Contact details you voluntarily submit (name, email, phone number) if you request a demo or sign up

- Basic analytics data (pages visited, browser type, general location) via standard web tracking tools

Information from phone callers:

When you call an AI phone agent powered by Ringspark AI on behalf of one of our Clients, we may collect:

- Your name, phone number, and address

- The nature of the service request

- Appointment scheduling details

- A recording and/or transcript of the call, for quality assurance, training, and service improvement purposes

Information from Clients (businesses):

- Business contact and billing information

- Payment information, processed securely through Stripe (we do not store full payment card details)

2. Call Recording Disclosure

Calls handled by our AI phone agents may be recorded and/or transcribed for quality assurance, dispute resolution, and service improvement. By calling a phone number serviced by Ringspark AI, you consent to this recording to the extent permitted by applicable law. If you do not wish to be recorded, please inform the agent or contact the business directly through an alternative method.

3. How We Use Information

We use collected information to:

- Route and book service appointments on behalf of our Clients

- Send appointment confirmations via text or email

- Improve the accuracy and performance of our AI phone agents

- Process payments and manage Client accounts

- Communicate with Clients about their subscription and service

4. How We Share Information

We do not sell your personal information. We may share information with:

- Our Clients (the business you called) — so they can fulfill your service request

- Service providers who support our platform, including GoHighLevel (CRM and workflow automation) and Stripe (payment processing)

- Legal authorities if required by law, subpoena, or to protect our rights or safety

5. Data Retention

We retain call recordings, transcripts, and appointment data for as long as reasonably necessary to provide our services, support our Clients, and comply with legal obligations, after which it is deleted or anonymized.

6. Your Rights

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at the email below.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect information, including relying on secure, industry-standard third-party platforms (GoHighLevel, Stripe) for data storage and payment processing. No system is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

Questions about this Privacy Policy? Contact us at:

Ringspark AI LLC

Tucson, Arizona

Email: [email protected]